Contact Us
Whether you've spotted something that needs updating, want to flag a new casino for review, or simply have a question about how we rank sites, we want to hear from you. This page explains the best ways to reach Online Casinosonline casinos and what happens once you do.
Why get in touch
Online Casinosonline casinos covers new and established online casinos available to players across Canada, and things in this industry move fast. Bonus terms change, licences get renewed, payment options come and go, and new operators launch regularly. Readers are often the first to notice when something on the site no longer matches what a casino actually offers, and that feedback genuinely shapes what we publish.
You might want to contact us if you:
- Noticed a bonus offer, wagering term or payment method that's changed since we last checked it
- Have a question about how a specific casino on our list is regulated or licensed
- Want clarification on how our editorial ratings are worked out
- Are a casino operator and want to enquire about being reviewed
- Have feedback on the site itself, from broken links to unclear explanations
We're not able to help with account issues, deposits, withdrawals or disputes at any individual casino — those matters sit with the operator's own support team, since Online Casinosonline casinos is an independent review site and not a casino itself.
What we can't help with
Because marginoferasgallery.ca doesn't operate any casino, hold player funds or process transactions, we can't step in on:
- Deposit or withdrawal problems on a casino site
- Account verification or login issues
- Bonus disputes or wagering disagreements
- Self-exclusion or account closure requests
For any of these, the casino's own support channel — usually live chat or email, listed on their site — is the right place to start. If you're concerned about your gambling habits or want to explore limit-setting tools, our Responsible Gambling page is a better starting point than a general enquiry to us.
What to include so we can help faster
A short, specific message gets a faster and more useful reply than a general one. Where relevant, try to include:
- The name of the casino or page you're asking about
- What you noticed or what changed (a screenshot helps if you have one)
- The date you saw the issue, since offers and terms can shift quickly
- Your general query, if it's about our review process rather than a specific listing
How our review process works
Every casino featured on marginoferasgallery.ca, including those ranked above, is assessed against the same set of criteria — licensing status, game selection, software providers, payment options available to Canadian players, bonus terms, and mobile usability. No operator pays for a better position in our rankings; commission from any affiliate link never factors into how a site is scored. If your question is about why a particular casino ranks where it does, or how a rating was reached, feel free to ask — we're happy to explain the reasoning behind any listing.
Before you write in, a few things worth checking
Some common questions are already answered elsewhere on the site:
- Curious who we are and what marginoferasgallery.ca actually does? See our About Us page.
- Looking for the legal terms that govern use of this site? Check our Terms and Conditions.
- Interested in options outside standard Canadian licensing frameworks? Our Non Gamstop Casinos UK 2026 guide covers a related but separate market.
A note on response times
We aim to read and respond to every message, though volumes vary and some enquiries — particularly detailed ones about licensing or bonus terms — take longer to research properly than a quick query. We'd rather give you an accurate answer a little later than a fast one that's wrong.